Jillybugs - Horrible experience
They only sent me half my order. When I called for help they were extremely rude and never sent me the rest of my order.
Ordered a girls dress for Halloween which was advertised on Facebook as "shipped next day". Halloween has come and gone and still no dress. Tried emailing them but received an error message, their email is not monitored. What kind of company does not have an email...Read more
They have worked with the same factories for over 10 years and have amazing quality at prices your just not going to get ANYWHERE ELSE. With that will come wait times as the volume they order is high. You are never out of your money. They will gladly refund at any...Read more
I ordered something March 20, 2017. In May my husband got a new job and we had to move. I still hadn't received my purchase after two months, so I contacted Jilly Bug's Boutique to see if my shipping address could be updated. First, I emailed and received an automated...Read more
I paid them on April 3, 2017. It is now May 17, 2017. I have NOT received my product. I've tried calling them multiple times. Each time it says no voicemail has been set up for this number. Their site says do NOT email them because it isn't monitored! So I'm out my...Read more
I didn't like
- Blocked me from contacting them
Jillybugs - Still have not received order
I placed a preorder that was supposed to arrive mid/late march it is not May and I have not received it I've called multiple times to get no answer. Will not be ordering again if this is the customer service you receive .
I ordered 2 items in Sept. 18, 2016. Here I am Dec. 18, 2016 & never got an email or anything. They sent my order separate & I received half of it a month after I placed order. They refuse to give money back. They refuse to explain to me exactly what the problem is & I...Read more
I love their stuff but i have placed 4 different orders from the labor day sale and haven't received but only 2 items....just recently. I should have had all the items and complete orders by now not just to random items from 2 different orders. Plus i can't get a...Read more
Ordered a Halloween outfit mid September, here it is a week and a half from Halloween and I still don't have the outfit. Called last week and was assured I would receive the outfit by the end of the week. Called 4-5x and goes straight to voicemail with no option to...Read more
I like the others had a shoddy experience with Jillybugs also. I know how buy-in groups work so waiting is no problem for me. The problem I have is when I buy something off a of a website stating its RTS (ready to ship) and I go 3-4 weeks with no word. I emailed the...Read more
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