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5.0

They have worked with the same factories for over 10 years and have amazing quality at prices your just not going to get ANYWHERE ELSE. With that will come wait times as the volume they order is high.

You are never out of your money. They will gladly refund at any time. Phone lines are open now. You must however call during their business hours.

Calling at 2am is not going to get you any help. Pre Orders are clearly stated in their terms but they will again gladly refund at any point prior to shipping. The own two store fronts and have been in business for 20 plus years. 10 plus with the JillyBug's brand.

They are not a work from home fly by night business.

but you are required to understand their terms. Call them today and if they have not already refunded you which I bet they have but there is no way to tell since you did not leave a name, they will.

Reason of review: Good quality.

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